National Express ticket - how many hours before / after departure ?

When I have a National Express bus ticket booked to travel from airport to London, how many hours before and after an official departure can I use it ? How long is the ticket valid ?
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13 Jul 2022 at 01:29 PM
How many hours before or after a booked departure is ticket valid depends on:
  • What type of ticket do you have ?
  • Where you travel from / to ?

If you have a basic ticket, it is usually valid for a booked time. But for example, when are ordering a ticket to travel from Stansted airport, you can see the ticket is valid 3 hours before or 3 hours after a booked journey:

national express ticket valid 3 hours before or after a booked departure

But if you miss your scheduled departure, you can try to take another bus. It will maybe take you, if there are some unoccupied seats.

You can also buy a Change & Go ticket for an additional fee. With this type of ticket, you are able to board any available coach 12 hours before or 12 hours after your original departure time.
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21 Jul 2022 at 11:53 AM
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