Emails not sending - how to send email from Outbox in Outlook

Probably because of internet connection, when I click to send a new email, it will be not sent, but it is moved to Outbox folder. What should I do to send these emails to delivery ? Clicking on Send/Receive All Folders button doesn't solve the problem every time.
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11 Apr 2020 at 04:02 PM
Hi,

The emails are usually moved to Outbox folder because of problems with internet connection. It could be also caused by an incorrect configuration, but if you were able to send emails before, it shouldn't be the case. You have to try the following steps:

1. Check if you are connected to the network with internet access.

2. Check if you are not working in offline mode. You can enable or disable offline mode in Send / Receive section by clicking on Work Offline. When offline mode is enabled, you can see the notification in the right bottom corner.

outlook new emails in outbox not sending
outlook new emails in outbox not sending work offline mode

3. Click on Send / Receive All Folders button in Send / Receive section.

4. Restart Outlook - close all the Outlook windows and run it again.
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13 Apr 2020 at 03:28 PM
Tim
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